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Shipping & Returns

Shipping Policy

A standard shipping rate of £3.50 applies to all clothing items, and £6.00 for footwear.

The Swap Shop uses a third party to ship all items.

It is possible to combine shipping of multiple item. 

You should expect to receive your item(s) in 3-5 working days.

Free local collection is available to customers. Please contact to arrange.

Sorry, we do not currently ship internationally.

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The packaging we use is recyclable. Please hold onto the shipping bag to send us your newly submitted items.

Return & Cancellation Policy

We do not currently offer refunds.

However if you are unhappy with the item received, feel free to resubmit it for a Swap Coin.

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We are unable to reimburse any Swap Coins or return your submissions if you decide to cancel your subscription.

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