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Store Policy

Swap 
Submissions

At The Swap Shop we are committed to providing our members with access to beautiful clothes, that can be loved. Therefore please only submit items you would be happy to receive.

One item is equal to one Swap Coin.

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We may accept items with small defects. Please list these when submitting.

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We do not accept the following items for hygiene reasons:

- Underwear

- Swimwear

- Socks or Hoisery

- Footwear that has been heavily worn (unworn may be accepted)

- Jewellery for piercings

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We reserve the right to reject any items submitted, if we feel it is not in line with our policy.

Privacy
& Safety

All private information submitted is only accessible by The Swap Shop, and will not be shared with any third parties. You may instruct use to provide you with any personal data we hold about you. We do not hold data for any longer than is necessary.You can let us know at anytime if you would not like us to use your details for marketing activity.

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We may use information that you post on our website for content. We will contact you for your permission first.

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Your credit card information is stored securely, and only used for the purpose of obtaining subscription renewal or shipping costs.

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We do not use cookies on our website.

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You can contact us via the contact page on our website.

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The Swap Shop is registered to C MCCULLOUGH CONSULTING LTD company no.12187217 registered at 8 Belvedere Road, Broadstairs CT10 1PF.

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We may update all our policies from time to time, and you can check any amendments on this website.

Payment Methods

Payment Methods

Credit / Debit Cards only

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